About OndeCare

OndeCare reinvents in-home dependent care around today’s busy families providing businesses a timely employee benefit and families a flexible solution to their caregiving needs. OndeCare connects pre-vetted care and education professionals with families needing on demand in-home care for children, parents, or individuals with special needs.

Nicole Paolozzi

OndeCare was founded to provide a solution for problems I have acutely felt myself as a single mom with a demanding job and later in life as a caregiver of my elderly in-laws. From the beginning, it has been my main goal to combine compassionate care and quality service with efficient technological solutions. Our providers are all from hero professions - care, safety, education - with an instinct to care. At the same time we are continuously working on making the system efficient and easy to use for everyone. OndeCare is the human touch families need wrapped into the convenience of 21st century technology.

Our Story

  • June 8, 2023

    TechOhio interviews Nicole Paolozzi to learn more about OndeCare's mission to tackle the caregiving crisis in the US. Read how Ondecare is is solving the caregiving crisis by connecting experienced caregivers with the people who need them via an on-demand platform: OndeCare Takes On the Caregiving Crisis.

  • March 20, 2023

    OndeCare is proud to announce that its CEO, Nicole Paolozzi, has been recognized in JumpStart Inc.'s Entrepreneur Spotlight for her exceptional leadership and unwavering commitment to revolutionizing the home care industry. JumpStart Inc., a prominent economic development organization based in Cleveland, OH, highlights entrepreneurs who are making a significant impact in their respective industries and communities.

  • November 1, 2022

    OndeCare opens for business in second market, the Washington DC Metro area. After only one month recruiting Heroes in Northern Virginia, Washington DC and Maryland, we opened for business to clients and received our first client booking in the new market today.

  • August 26, 2022

    Nicole Paolozzi, CEO, is a guest on AgeTech News Founder Series Podcast. We feel strongly that the Agetech story needs to be told. We see the most promising startups around the world solving the greatest challenges in aging. We are thrilled to see the momentum picking up in a space we have been involved with for a very long time. We are here to help elevate the voices of these inspiring entrepreneurs.

  • August 10, 2022

    OndeCare oversubscribes funding on initial convertible note of $1.5M to scale in our home market, Northeast Ohio, and expand in our next market, the Washington DC Metro area. Mia Moe becomes our largest single investor and is appointed to the board of directors along with Mathew Hall, OndeCare's CTO.

  • January, 2022:

    Technology enhancements go live. Newly onboarded Heroes are automatically matched to existing job opportunities so they can get to work straightaway caring for OndeCare clients.

  • February 17, 2022

    OndeCare graduates from Techstar’s Future of Longevity Accelerator. Most of us (especially women) are facing the harsh realities of caregiving for those we love. The market is worth $648 billion to the US economy alone according to investin.care research, led by Melinda French Gates, The Holding Co., and Pivotal Ventures. There is so much room for improvement. Watch our Demo Day presentation to learn how OndeCare is addressing the need for better in-home family care.

  • January, 2022:

    Technology enhancements go live. Clients can quickly send opportunities first to their favorite Heroes before posting their job to the entire OndeCare Hero Force.

  • November 1, 2021

    OndeCare executives go to business school for entrepreneurs – Techstar’s Future of Longevity Accelerator sponsored by Melinda French Gates’ Pivotal Ventures. Techstars is arguably one of the top 3 start-up accelerators in the world and OndeCare earned one of 10 coveted spots in the 2021/2022 Future of Longevity Accelerator.

  • August 18, 2021:

    Thomas Strauss, health system CEO of more than 47 years joins OndeCare’s board of directors.

  • June 7, 2021:

    OndeCare raises to complete technology development and build a Care Concierge Team in preparation for expansion. Rem Harris, formerly Senior Partner Investing at JumpStart Inc. for more than 13 years, and Nicole Paolozzi, CEO, form the board.

  • April 30, 2021

    OndeCare launches our fully integrated Corporate SaaS platform and our first official client, University Hospitals signs up. University Hospitals is the 2nd largest healthcare system in northeast Ohio.

  • March 15, 2021

    OndeCare launches OndeCare 2.0 to all new Clients and Heroes and shutters our MVP (minimum viable product). The new matching and bidding system, in app messaging, and seamless integration of concierge level support became available for all.

  • February 18, 2021

    Nicole Paolozzi, CEO is featured on Lay of the Land Podcast. Lay of the Land is telling the stories of entrepreneurship in Cleveland. “Every Thursday, Jeffrey Stern helps map the Cleveland business ecosystem by talking to founders, investors, and community builders to learn what makes Cleveland special.

  • December 9, 2020

    Nicole Paolozzi, CEO, is a guest on OhioX, Built in Ohio Podcast - Nicole Paolozzi on building an on-demand care community. Built in Ohio: Ohio’s technology podcast, we talk with, and about, the people, companies and ideas building Ohio’s future.

  • December 1, 2020

    OndeCare executes soft launch of OndeCare 2.0 to existing Clients and Heroes. The new matching and bidding system makes it even easier for Clients and Heroes to find each other. Deliberately focused on quality this soft migration allowed us to ensure the smoothest transition for all existing users.

  • September 30, 2020

    OndeCare adds referral partners - local hospitals, home care agencies, and daycares. Discharge nurses and care coordinators agree that OndeCare is a welcome partner, particularly for children and young adults with special needs.

  • April 21, 2020

    OndeCare partners with platformOS to build OndeCare 2.0, a Progressive Web App (PWA) for any device based on feedback from clients and caregivers of our 2+ year pilot in the Cleveland and Akron metro markets.

  • February 26, 2020

    OndeCare receives $100,000 from The Great Lakes Innovation and Development Enterprise Fund (GLIDE). This money is earmarked to build OndeCare 2.0 - the next iteration of our caregiving marketplace.

  • January 14, 2020

    Summit County DD Developmental Disabilities Board Announces OndeCare As Solution for Families.

  • March 14, 2018

    Based on community feedback, OndeCare launches a large technology upgrade including video introductions, day and overnight rates, and improved real-time functionality.

  • June 1, 2017

    OndeCare launches a beta website that allows interested heroes to create a profile, so they can save the day for families within 25 miles, and earn excellent supplemental income on their own terms.

Management Team

Nicole Paolozzi

Founder & CEO

OndeCare was conceived from my own personal needs – originally when I was a single mom with a demanding job and later in life as my husband and I became caregivers of my father-in-law with Parkinson’s while we had a five-year-old and a high schooler. I have more than 25 years of process engineering and organizational leadership experience. The foundation for my career was built at American Express Corporate Card/Travel Services where I honed business development expertise, ran our Knowledge Management team, and eventually was part of our first Six Sigma Black Belt cohort – where I adapted the defect-reduction methodology to services. I have built and managed multiple service organizations focused on the customer experience. Finally, I have deliberately chosen key team members with backgrounds in high quality, customer centric service.

Kelly Guarnieri

Care Concierge Director

I have been in senior living management for last eleven years. It was when my grandparents began their journey with long-term care that I realized I wanted my career to be in senior care. I was exposed to facilities being short staffed, not being able to provide quality care and the sad reality that this was my grandparents future. I was adamant that I could help foster change for a better way for others to receive care and shortly after this experience, I began my career in medical records at a unique, stand-alone CCRC. I worked my way up into numerous Executive Director roles with different companies of varying sizes. My experience as an Executive Director in multiple assisted living communities has given me an robust insight into the world of caregiving. It is a constantly changing and evolving industry and it is exciting to be with OndeCare where we are truly changing the model for the better.

Mathew Hall

CTO and Co-Founder

I trained in medicine in the UK and have spent most of my professional life as an Emergency Room physician in London. Through dealing daily with the medical consequences of care breakdowns as well as the difficulty of discharging patients with care needs back into the community, I became acutely aware of the importance of high quality and reliable home care to so many people. After relocating to the US with my American born wife in 2017, I transitioned from medicine to technology, retraining as a software engineer. Meeting Nicole and hearing her vision for OndeCare I knew it represented a unique opportunity to combine both a commitment to care and a passion for technology and I joined the OndeCare team as CTO in April 2020.

We’re Hiring

Be part of the OndeCare Team and apply today!